Instructional Modules
Instructional Modules provide aide to practitioners, researchers, students, and others on planning evaluations, developing data collection instruments, analysis of data collected, and reporting of findings. Modules present overviews of most commonly used evaluation techniques and approaches.
- Balanced ScoreCard
Overview of the balanced scorecard method that translates an organization’s mission and strategy into a comprehensive set of performance measures and provides the framework for strategic measurement and management.
Approximate time needed: 30 min.
- Outcomes Assessment Part One
Overview of outcomes assessment where outcomes assess benefits to individuals, such as changes in skill levels or knowledge based on the individuals participation in training sessions, tutorials, or some other type of activity.
Approximate time needed: 30 min.
- Outcomes Assessment Part Two
Continuation of the "Outcomes Assessment" module.
Approximate time needed: 30 min.
- Service Quality
Overview of service quality, where for purposes of this module service quality is defined as an assessment of the overall quality of service(s) provided by a library from the perspective of the library user.
Approximate time needed: 20 min.
- Estimating the Value of Library Services
Overview of selected types of valuation studies that produce findings and results to demonstrate the importance and value of the library.
Approximate time needed: 20 min.
- Library Value: Basic Steps and Approaches Part One
Highlights basic steps of a value evaluation process and presents a range of techniques developed to determine library value.
Approximate time needed: 20 min.
- Library Value: Basic Steps and Approaches Part Two
Highlights basic steps of a value evaluation process and presents a range of techniques developed to determine library value (Continued).
Approximate time needed: 20 min.
