References and Links

The References for EDMS have been identified as exceptionally useful by the EDMS project team. The References area contains a complete reference list for the modules and the Links area has hyperlinked resources. Please select a references format from the list below:

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Outcomes Assessment References

Anderson, J. (1998). ‘Techniques’ for governance. The Social Science Journal, 35(4), 493-508.
Berry, J. (2001). Advocacy for libraries: Reauthorizing LSTA—Now more important than ever. American Libraries, 32(11), 5.
Bertot, J. C., & Davis, D. M. (2004). Planning and evaluating library networked services and resources. Westport, CT: Libraries Unlimited.
Bertot, J.C. & McClure, C.R. (2003). Outcomes assessment in the networked environment: Research questions, issues, considerations, and moving forward. Library Trends, 51(4).
Bertot, J. C. & Snead, J. T. (2004). Social measurement in libraries. In K. Kempf-Leonard, (Ed.). Encyclopedia of Social Measurement. San Diego, CA: Academic Press.
Division of Library and Information Services. (2003). Gateway to information through Florida libraries: An Outcomes plan, 2003-2007. Retrieved 11 October 2007 from http://dlis.dos.state.fl.us/bld/grants/Lsta/LSTA.html
Durrance, J. C. & Fisher-Pettigrew, K. E. (2002). Toward developing measures of the impact of library and information services. Reference & User Services Quarterly, 42(1), 43-53.
Ehrmann, S.C. (1998). What outcomes assessment misses. American Association for higher education 1998 AAHE assessment conference. Retrieved 11 October 2007 from http://www.tltgroup.org/programs/outcomes.html
Hernon, P. & Dugan, R.E. (2002). An Action plan for outcomes assessment in your library. Chicago, IL: American Library Association.
Institute of Museum and Library Services. (2003). About IMLS: Museum and library services act of 1996. Retrieved 11 October 2007 from http://www.imls.gov/about/abt_1996.htm
Institute of Museum and Library Services. (2000). Perspectives on outcome based evaluation for libraries and museums. Washington, D.C.: Institute of Museum and Library Services. Retrieved 11 October 2007 from http://www.imls.gov/pubs/pdf/pubobe.pdf
Kryillidou, M. (2002). From input to output measures to quality and outcome measures, or, from the user in the life of the library to the library in the life of the user. The Journal of Academic Librarianship, 28(1/2), 42-46.
Mathews, J. (2004). Measuring for results: The Dimensions of public library effectiveness. Westport, CT: Libraries Unlimited.
McClure, (2004). Challenges and Strategies for Evaluating Networked Information Services: Introduction. Library Quarterly, 74(4).
Pomerantz, J., Hank, C., & McClure, C. R. (2007). Program evaluation of the Library Services and Technology Act plan for implementation in North Carolina, 2003-2007.
Pomerantz, J., Lili, L., & McClure, C. R. (2005). NCknows evaluation final report.
Radin, B. (2000). Intergovernmental relationships and the federal performance movement. Publius, 30(1/2), 143-158.
Rubin, R. J. (2006). Demonstrating results: using outcome measurement in your library. Chicago: American Library Association.
Sadlon & Associates, Inc. (1999). Library services and technology act outcome evaluation plan. Tallahassee, FL: Florida Department of State.
Sadlon, E., Boyle, E., & O’Donnell, R. (2000). Workbook: Outcome measurement of library programs. Retrieved 11 October 2007 from http://dlis.dos.state.fl.us/bld/Research_Office/OutcomeEvalWkbk.doc
Slayton, A. (1997). Charting a new approach: The Government Performance and Results Act of 1993. Children Today, 24(2),13-14.
United Way of America. (1996). Measuring program outcomes: A Practical approach. Alexandria, VA: United Way of America.