References and Links

The References for EDMS have been identified as exceptionally useful by the EDMS project team. The References area contains a complete reference list for the modules and the Links area has hyperlinked resources. Please select a references format from the list below:

View References by Evaluation Approach:

Introduction to Evaluation References

Babbie, E. (2001). The Practice of Social Research. (9th ed.). Belmont, CA: Wadsworth Publishing.
Bertot, J.C. (2003). Libraries and the networked environment: Future issues and strategies. Library Trends, 52(2), 209-227.
Bertot, J.C. (2002). Building a statewide digital public library: A case study. Public Library Quarterly, 21(2), 5-33.
Bertot, J. C., & Davis, D. M. (2004). Planning and evaluating library networked services and resources. Westport, CT: Libraries Unlimited.
Bertot, J. C., McClure, C. R., & Ryan, J. (2001). Statistics and Performance Measures for Public Library Networked Services. Chicago, London: American Library Association.
Bertot, J. C., & Snead, J. T. (2004). Selecting evaluation approaches for a networked environment. In Bertot & Davis (Eds.), Planning and Evaluating Library Networked Services and Resources, 22-48. Westport, CT: Libraries Unlimited.
Bertot, J. C. & Snead, J. T. (2004). Social measurement in libraries. In Kempf-Leonard, (Ed.). Encyclopedia of Social Measurement. San Diego, CA: Academic Press.
Buckland, M. (2003). Five grand challenges for library research. Library Trends, 51(4), 675-86.
Clay, E. S., et. al. (2006). Beyond Numbers. Library Journal, 8-10.
Creswell, A. (2002). Research design: Qualitative, quantitative, and mixed methods approaches (2nd ed.). Thousand Oaks, CA: Sage Publications.
Fowler, F. J. (2001). Survey research methods (3rd ed.). Thousand Oaks, CA: Sage Publications.
Holt, L. E., Holt, G., & S. Lloyd. (2006). Library success: a celebration of library innovation, adaptation, and problem solving. Ipswich, MA : Ebsco Publishing.
Jaeger, P.T., Bertot, J.C., & McClure, C.R. (2004). The effects of the Children’s Internet Protection Act (CIPA) in public libraries and its implications for research: A statistical, policy, and legal analysis. Journal of the American Society for Information Science, 55(13),1131-1139.
Junion-Metz, G., & Metz, D.L. (2001). Instant web forms and surveys for academic libraries. New York, NY: Neal-Schuman Publishers, Inc.
Kruegar, R. A. & Casey, M. A. (2000). Focus Groups: A Practical Guide to Applied Research. Thousand Oaks, CA: Sage Publications.
Matthews, J. R. (2004). Measuring for results: The dimensions of public library effectiveness. Westport, CT: Libraries Unlimited.
McClure, C.R. & Bertot, J.C. (2001). Evaluating networked information services. Medford, NJ: Information Today, Inc.
McClure, C.R., Ryan, J., & Bertot, J.C. (2002). Public library Internet services and the digital divide: The role and impacts from selected external funding sources. Tallahassee, FL: Chief Officers of State Library Agencies.
McDavid, J. C. & Hawthorn, L. R. L. (2006). Program evaluation & performance measurement: An introduction to practice. Thousand Oaks, CA: Sage Publications.
McKie, S. (2001). E-Business best practices: Leveraging technology for business advantage. New York, NY: John Wiley & Sons, Inc.
Moen, W. E., & McClure, C. R. (1997). An Evaluation of the Federal Government's Implementation of the Government Information Locator Service (GILS): Final Report. Washington, D.C.: Government Printing Office. Retrieved October 2, 2007, from http://www.access.gpo.gov/su_docs/gils/gils-eval/.
Nahl, D. (2003). The user-centered revolution, in Encyclopedia of Library and Information Science. New York: Marcel Dekker.
National Information Standards Organization. (2004). Information Services and Use: Metrics & statistics for libraries and information providers--Data Dictionary. Retrieved October 2, 2007, from http://www.niso.org/emetrics.
Powell, R. R. (1997). Basic research methods for librarians. (3rd ed.). Norwood, NJ: Ablex Publishing.
Punch, K.F. (2003). Survey research: The basics. Thousand Oaks, CA: Sage Publications.
Reider, R. (2000). Benchmarking strategies: A tool for profit improvement. New York, NY: John Wiley & Sons, Inc.
Rossi, P. H., Lipsey, M. W., & Freeman, H. E. (2004). Evaluation: A systematic approach. Thousand Oaks, CA: Sage Publications
Rubin, J. (2002). Introduction to log analysis techniques: Methods for evaluating networked services. In Evaluating Networked Information Services (McClure, C.R., & Bertot, J.C., Eds). Medford, NJ: Information Today.
Sawyer, S., & Eschenfelder, K. R. (2002). Social informatics: Perspectives, examples, and trend. In B. Cronin (Ed.), Annual Review of Information Science and Technology. (pp. 427-466). Medford, N.J. : Learned Information, Inc.
Stern, J. (2002). Web metrics: Proven methods for measuring web site success. New York, NY: John Wiley & Sons.